Privacy Policy

Who we are

Our website address is: httpS://LuxeDucts.com

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Luxe Ducts providing Professional Air Duct Cleaning Services for Businesses & Homes in Greater Chicagoland and surrounding suburbs.

Call (630) 303-8106     

Email: info@luxeducts.com   www.luxeducts.com

The Luxe Ducts Promise

What to expect when you hire us.

After initial contact, we will immediately enter your contact information into our state of the art customer database. Our customer database will send four notifications. The first confirms our appointment, the second is when we are on our way with our estimated arrival time, the third is when the process begins and the last is once we have completed the process. This is when an automatic invoice will be generated. After that, you will receive your immediate confirmation of payment received. 

We ask that any furniture or obstruction in front of the registers or vents are removed so that we may have access. We are a pet friendly company but will be leaving and re-entering your home, so we ask that you secure them. The entire process beginning to end is approximately 4 to 5 hours.

Two technicians wearing a Luxe Ducts uniform, who will be driving a company marked vehicle, will arrive at your home. Upon entering your home they will wear pink booties. We kindly ask that you show us where all the furnace and/or dryer vents are located.

Our team will then prepare your home for the process which means putting masking tape over vents and registers, laying down protective floor runners, as well as corner guards to protect the corners of your walls. 

Luxe Ducts goes to each individual vent, return and trunk lines. We use a high powered speed whip and use high powered gas vacuums to ensure your ducts are perfectly cleaned every time, guaranteed. 

(If this service is added) After the ventilation system is clean, we will fog anti-bacterial sanitizer throughout the entire system to eliminate any minor molding, bacteria and viruses in your ductwork. Once completed we will turn your newly sanitized home back to you.  

We appreciate the feedback! Please leave us a “luxe-urious” review on Better Business Bureau, Google or Yelp.

Luxe Ducts ~ Professional Air Duct Cleaning Services with a Touch of class.

Call (630) 303-8106     Email: info@luxeducts.com   www.luxeducts.com